The Big Website Redesign in Bundaberg – My Experience
The Big Website Redesign in Bundaberg - My Experience
I’ve lived in Bundaberg, Australia, my whole life. I run a small business here-a specialty coffee shop called “Brewed Bliss.” We’ve been serving up the best coffee in town for the past five years. Business has been good, but I noticed something: while our local customers were loyal, we weren’t getting much traction online. Our website was outdated, clunky, and definitely not mobile-friendly. Every time I looked at it, I cringed.
The website was designed back when I first opened the shop. Back then, I didn’t know much about websites, so I hired a friend of a friend to throw something together. It was pretty basic, just a few pages with our menu, location, and some contact info. But as the business grew, it became clear that the website wasn’t keeping up. People would call in saying they couldn’t find our menu online, or worse, they couldn’t find our location because the map wasn’t loading.
The final straw was when one of our regulars, Sarah, told me she tried to show the website to her friends, and it wouldn’t load on their phones. “It’s like it’s stuck in 2010, mate,” she said with a laugh. She was right. It was time for a change, and I needed it done fast.
Finding the Right Designer
I knew I had to find a professional this time. So, I started asking around and doing a bit of research. I needed someone local who understood the Bundaberg vibe and could capture the essence of Brewed Bliss. That’s when I came across Website Design Bundaberg by Roundhouse. Their reviews were stellar, and people kept mentioning how easy it was to work with Saul, the guy who runs it. So, I decided to give them a call.
Website Design Bundaberg by Roundhouse
Email: [email protected]
Phone: +61 1300 727 749
Url: https://websitedesignbundaberg.com.au/
B1088/157B Bourbong St
Bundaberg Central, QLD 4670
Saul picked up the phone himself, which I appreciated. We chatted a bit, and I explained my situation. He was super understanding and asked all the right questions about my business, what I wanted from the website, and what kind of timeline I was looking at. I told him I needed it done urgently—like yesterday. He didn’t even flinch.
The Discovery Process
The first thing Saul did was a deep dive into the current website. I was embarrassed, but he reassured me that he’d seen worse. We met up at Brewed Bliss, and he took the time to understand the business—he even tried our signature brew, the “Bundy Bean.” He pointed out several things that I hadn’t even thought about.
Firstly, the site wasn’t mobile-friendly at all, which was a big issue since most people browse on their phones these days. Secondly, the layout was confusing, and the design didn’t reflect the cozy, welcoming atmosphere of the shop. It was just plain outdated. The SEO (Search Engine Optimization) was practically non-existent, which explained why we weren’t getting much traffic from outside Bundaberg. And lastly, the images were low-quality and didn’t do justice to our beautifully crafted coffee and inviting space.
Building the New Site
Saul and his team got to work right away. They involved me in every step, which I appreciated. They showed me different design concepts, all of which were modern, sleek, and easy to navigate. We settled on a design that was simple yet elegant, with warm tones that matched the interior of the shop. The new layout was intuitive, with clear sections for our menu, a blog where I could share coffee tips and stories, and even an online store where we could sell our coffee beans and merchandise.
One thing that really impressed me was how Saul explained the importance of SEO. I knew the term, but I didn’t realize how crucial it was for driving traffic to the site. He showed me how they were optimizing every page, from the titles to the images, to make sure we showed up in search results when people looked for coffee in Bundaberg. It wasn’t just about making the site look good; it was about making sure people could actually find us.
Another big thing was the integration of social media. The old site had links to our Facebook page, but they were buried at the bottom and easy to miss. The new design prominently featured our social media feeds, so visitors could see our latest posts and photos right on the homepage. It was a great way to showcase what we were doing and engage with our customers.
Going Live
After a few weeks of hard work, the new website was ready to go live. I was nervous but excited. When Saul showed me the final product, I was blown away. It was everything I wanted and more. The site looked professional, the layout was clean, and it captured the essence of Brewed Bliss perfectly. Plus, it worked flawlessly on mobile devices, which was a huge relief.
On the day we launched, I got so many compliments from customers, both in person and online. The feedback was overwhelmingly positive, and I noticed an immediate uptick in online orders and foot traffic. It was like the website had given the business a fresh start.
Lessons Learned
Working with Saul and Website Design Bundaberg was an eye-opener. I learned so much about what makes a website truly effective:
- Mobile Optimization is Essential: Most people browse on their phones, so if your site isn’t mobile-friendly, you’re missing out on a huge audience.
- SEO is Crucial: It’s not enough to have a pretty website. If people can’t find you online, it’s like you don’t exist. Good SEO practices are a must.
- User Experience Matters: Your website should be easy to navigate. If people have to search too hard for information, they’ll just leave.
- Visuals are Key: High-quality images make a huge difference. They help convey the atmosphere of your business and entice customers.
- Engage with Social Media: Integrating social media into your website can help keep your customers engaged and attract new ones.
The Outcome
The whole experience was transformative. Not only did we get a fantastic new website, but the process also gave me a deeper understanding of my business’s online presence. I’m more confident than ever that Brewed Bliss will continue to thrive, thanks to the boost we’ve gotten from the new site.
If you’re in Bundaberg and need a website that really works for your business, I can’t recommend Website Design Bundaberg by Roundhouse enough. Saul and his team are pros—they listen, they deliver, and they truly care about helping your business succeed. Plus, they’re just really nice people to work with.
Now, with the website sorted, I can focus on what I love most—brewing great coffee and connecting with my customers, both in the shop and online.
